Order that are cancelled with be subject to Cancellation processing fees. Orders will be refunded in full, less 10% processing fee charges.
Return for Refund Orders:
Orders that are returned for refunds based on satisfaction reasons will be subject to 15% restocking and processing fees.
All returns should be requested within 48 hours of delivery. Our staff will provide a return code along with instructions. Please note that we do not offer refunds, only exchanges. No refunds are given on custom orders, as these are unique pieces made according to the customer’s specification and / or design. If you have any questions, you can contact us at 1-800-656-4290, or by e-mail at info [email protected]
All our swords and daggers are guaranteed against manufacturer defect(s) of the blade, for a period of one years; from the time of purchase. Please note that all shipping fees and/or associated fees are the responsibility of the buyer.
By ordering, you acknowledge that you are not restricted under law of possessing or holding a sword. By placing an order, the buyer acknowledges that the products ordered will be used in a lawful manner and that the you are of legal age. Darksword Armory will not be held liable for the use or misuse, or for any injury caused by the use of any product purchased from us or our distributors & dealers. By ordering, you agree that Darksword Armory and its distributors are in no way responsible for any injury, damage or death caused by the use or misused of any of our products.
If you have questions or concerns regarding this policy, you should contact us at 514-559-7482
Orders are shipped:
Via FedEx within Canada, Continental US, and internationally.
FedEx standard delivery is 3-10 business days.
International delivery is 6-12 business days.
Multiple items / Bulk orders:
Darksword Armory offers reduced shipping rates for bulk orders. Once the order is received, we will provide your CC or Bank account with a partial shipping refund.