We accept all major credit cards and Darksword Armory inc. payments.

Orders are shipped every Wednesday and Friday, with UPS. UPS standard delivery is 3-7 business days within Canada and the US. International deliver is 6-14 business days.

Return policy: All returns and exchages should be notified with 48 hours of receiving your sword. We will provide a return code along with instructions. Please note that we do not offer refunds, only exchanges for the same model or different. If you have any questions, you can contact us at (450) 314-1134, or by e-mail at
webmaster@darksword-armory.com

Canadian Orders add 7% Sales Tax, and if you live in Quebec, please add 8.5% Quebec Sales Tax. (Orders outside Canada are not subject to these taxes).

SHIPPING AND HANDLING COSTS: We charge the actual shipping cost. For an exact quote, please email us your full address, zip code, and the item number, we will promptly reply with the shipping rate. Please note that we only offer exchange. We do not refund.

By ordering, you acknowledge that you are not restricted under law of possessing or holding a sword. By placing an order, the buyer acknowledges that the products ordered will be used in a lawful manner and that the he/she is of legal age. Darksword Armory will not be held liable for the use, misuse or any injury caused by the use of any product purchased from us, or any of our distributors & dealers. By ordering, you agree that Darksword Armory and its distributors are in no way responsible for any injury, damage or death caused by the use or misused of any of our products.

This policy describes the ways we collect, store, use and protect your personal information. You accept this policy and consent to such collection, storage and use when you sign up for or use our products, services or any other feature, technologies or functionalities offered by us on our website or through any other means. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website. After this 30 days notice, you will be considered as having expressly consented to all amendments to this policy.

How we collect information about you

When you visit Darksword Armory, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account, we collect the following types of information from you:

• Contact information - your name, address, phone, email, Skype ID and other similar information.
• Financial information - the full bank account numbers and credit card numbers that you link to your Darksword Armory inc. account or give us when you use the Darksword Armory inc. services.

Before permitting you to use the Darksword Armory inc. Services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you are using the Darksword Armory inc. Services, we collect information about your account transactions and your other activities on our website or using the Darksword Armory inc. Services and we may collect information about your computer or other access device for fraud prevention purposes.

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How we use cookies

When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

We send a "session cookie" to your computer when you log in to your account or otherwise use the Darksword Armory inc. Services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.

We and our service-providers also use cookies to customize the Darksword Armory inc. services, content and advertising; measure promotional effectiveness, and promote trust and safety.

You may encounter cookies from third parties when using the Darksword Armory inc. Services on websites that we do not control (for example, if you view a webpage created by a third party or use an application developed by a third party, there may be a cookie placed by that web page or application).

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How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers in the US and elsewhere in the world where Darksword Armory inc. has facilities, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable law. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

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How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. To that end, we use your personal information to:

• provide the services and customer support you request;
• process transactions and send notices about your transactions
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customize, measure, and improve our services and the content and layout of our website;
• deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
• compare information for accuracy and verify it with third parties.

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Marketing

We don’t sell or rent your personal information to third-parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don’t wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by logging into your account going to the profiles subtab under the My Account tab and adjusting your preferences or by following the directions provided with the communication or advertisement.

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How we share personal information with other Darksword Armory inc. users

To process your payments, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received from verified Darksword Armory inc. users, and whether you have verified control of a bank account are provided to other Darksword Armory inc. users who you transact with through Darksword Armory inc. . In addition, this and other information may also be shared with third parties when you use these third parties to access Darksword Armory inc. services. Unless you agreed to it, these third parties are not allowed to use this information for any other purpose other than to enable the Darksword Armory inc. Services.

If you are buying goods or services and pay through Darksword Armory inc. , we may also provide the seller with your confirmed credit card billing address to help complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it. If an attempt to pay your seller fails, or is later invalidated, we may also provide your seller with details of the unsuccessful payment. To facilitate dispute resolutions, we may provide a buyer with the seller’s address so that goods can be returned to the seller.

We work with third parties, including merchants to enable them to accept or facilitate payments from or to you using Darksword Armory inc. . In doing so, a third party may share information about you with us, such as your email address or mobile phone number to inform you a payment is sent to you or when you attempt to pay that merchant or through that third party. We use this information to confirm that you are a Darksword Armory inc. a Darksword Armory inc. customer and Darksword Armory inc. as a form of payment can be enabled, or where a payment is sent to you to send a notification that you have received payment. Please note that merchants you buy from and contract with have their own privacy policies, and Darksword Armory inc. may not be held responsible for their operations, including, but not limited to, their information practices.

Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Darksword Armory inc. or with the third parties that offer or use the Darksword Armory inc. Services, except with your express permission or if we are required to do so to comply with a credit card rules, subpoena or other legal process.

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How we share personal information with other parties

We may share your personal information with:

• Service providers under contract who help with parts of our business operations; (fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
• Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you meet their criteria which includes having Darksword Armory inc. close your Darksword Armory inc. Account due to your breach of the Darksword Armory inc. User Agreement).
• Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice).
• Law enforcement, government officials, or other third parties when:
  • we are compelled to do so by a subpoena, court order or similar legal procedure
  • we need to do so to comply with law or credit card rules
  • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
• Other third parties with your consent or direction to do so.

Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

Darksword Armory inc. will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.

If you open a Darksword Armory inc. account directly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Darksword Armory inc. website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policy.

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How you can control our communications with you

You can control how we use your contact information to market our services to you by changing your preferences on the Notifications page. This page can be accessed by going to the Profile subtab under the My Account tab after you login to the Darksword Armory inc. website.

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How you can access or change your personal information

You can review and edit your personal information at any time by logging in to your account and clicking the Profile subtab under the My Account tab.

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How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us at 450-314-1134